LPD Field Service Engineer

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Overview of Business

As a Field Service Engineer at Thermo Fisher Scientific Inc., you will carry out repairs, routine inspections, delivery, sales promotion of customer service items, and customer training for our analyzers. You will play a vital role in making sure our products function perfectly for our customers.

Business Content

Perform on-site analyzer inspection, repair, and delivery. Manage clerical tasks and respond to customer inquiries for pharmaceutical and chemical manufacturers in Japan.

Required Experience/Skills

• Ability to engage in direct and indirect communication with pertinent individuals both within and outside the organization.
• Proficiency with common tools.
• General computer knowledge.
• Standard driver's license and daily driving experience.
• Ability to read manuals in English and make inquiries in English to overseas factories.

Desirable Experience/Skills

• Experience as an analytical instrument service engineer or in application support.
• Previous work background in pharmaceutical/chemical manufacturing facilities or research institutions, along with proficiency in operating laboratory equipment.

Attractiveness of Field Service Engineers

The key aspect of this position is the direct customer engagement, attentively understanding their needs and delivering technical help to resolve their challenges. You will assist a diverse range of clients, including corporations, research institutions, and healthcare centers. Taking on the role of a Thermo Fisher Field Service Engineer involves becoming a reliable consultant and skilled specialist able to suggest effective solutions.

At Thermo Fisher, you will have the opportunity to gain knowledge of a remarkably vast array of products, improving your skills and expertise.

How to Proceed with Work

Our cooperative setting highlights the importance of working together. Sharing technical expertise and refining your abilities are fundamental components of this position. You will collaborate closely with peers in technical support and field management, enabling you to concentrate solely on providing outstanding service to our clients.